Legal

Privacy Policy & Terms of Use

Effective date: 15 September 2026

Part 1 — Privacy Policy

Who we are

This website and its services are operated by Bijli Homes Technical Services LLC ("Bijli," "we," "us"), trade license number 1635278, United Arab Emirates.

This Privacy Policy explains how we collect, use, and protect personal data when you visit our website, use our quote and estimate tools, or contact us.

What data we collect

  • Contact details you provide — name, phone/WhatsApp number, email address
  • Property details you submit through our quote and estimate tools — property type, size, and requested devices
  • Messages you send us through contact or quote request forms

Why we collect it

  • To prepare and send you an accurate quote or estimate
  • To respond to your enquiries and provide customer support
  • To schedule consultations and installations
  • To administer AMC (maintenance) plans for existing clients

We process your data on the basis of your consent, given when you submit a form on our website. You may withdraw this consent at any time — see "Your rights" below.

How we share your data

We do not share your personal data with third parties, except service providers who help us operate our business (such as website hosting and WhatsApp Business messaging), under confidentiality obligations.

How long we keep your data

We retain enquiry and quote data for as long as needed to respond to your request, and for warranty or AMC record-keeping where applicable.

Your rights

Under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent at any time, without penalty

To exercise any of these rights, contact us using the details at the end of this page.

Data security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision.

Part 2 — Terms of Use

Acceptance of terms

By using this website, you agree to these Terms of Use. If you do not agree, please do not use the site.

Use of this website

  • Content on this site is provided for general information about Bijli's services
  • You may not copy, reproduce, or redistribute site content without our permission
  • You agree to provide accurate information when submitting forms or quote requests

Quotes and estimates

Any pricing shown through our online estimate tools is indicative only and does not constitute a binding offer. Final pricing is confirmed only after a site assessment and a formal written quote.

Intellectual property

All logos, text, images, and design elements on this website are the property of Bijli Homes Technical Services LLC unless otherwise credited, and may not be used without written permission.

Limitation of liability

To the extent permitted by UAE law, Bijli Homes Technical Services LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website. This does not affect any warranty or liability terms set out in a signed installation contract or AMC agreement, which take precedence over this website for any specific project.

Governing law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai.

Contact us

For privacy requests or questions about these terms, contact us: